Scope of This Privacy Policy
This Privacy Policy applies to personal data related to members and other relevant parties that may be processed when submitting a membership or subscription request through the website or mobile application. It also applies when participating in any marketing events organized by F9 Fitness or when communicating with a member service representative.
Personal data may be provided directly by the member or collected from other authorized sources. All processing of personal data is conducted in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia, as well as relevant regulations, governing provisions, and based on the authorization or consent of the member or related parties.
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Categories of Personal Data Collected
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Identification Information: such as full name, date of birth, gender, and national ID or residence permit number.
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Contact Information: such as address, phone number, and email address.
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Membership and Usage Data: such as membership number, check-in and attendance records, class bookings, and use of gym facilities.
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Payment Information: such as payment methods, billing details, and transaction records.
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Health and Fitness Information: where necessary for tailoring fitness programs, ensuring safety, or complying with health and safety regulations.
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Technical Data: such as IP address, device type, and browsing information when using the website or mobile app.
Purpose of Collecting Personal Data
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To process membership applications and manage subscriptions.
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To provide fitness services, personalized programs, and member support.
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To manage attendance, bookings, and facility access.
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To process payments, renewals, and maintain accurate financial records.
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To communicate with members regarding updates, offers, events, and promotions.
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To send notices, newsletters, and marketing communications based on consent.
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To respond to inquiries, requests, and feedback from members.
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Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once retention is no longer necessary, data will be securely deleted or anonymized.
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Data Security
F9 Fitness applies appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, loss, misuse, or alteration. Access to personal data is restricted to authorized personnel only.
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Member Rights
Under the Saudi Personal Data Protection Law, members have the right to:
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Access their personal data held by F9 Fitness.
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Request correction, updating, or deletion of inaccurate data.
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Withdraw consent for certain data processing activities.
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Request a copy of their personal data where applicable.
Requests regarding these rights can be submitted through F9 Fitness’s customer service channels.
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Data Transfers
If personal data is transferred outside the Kingdom of Saudi Arabia, F9 Fitness will ensure that such transfers comply with applicable data protection regulations and that appropriate safeguards are in place.
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Updates to This Privacy Policy
F9 Fitness reserves the right to update this Privacy Policy from time to time. Any changes will be posted on the official website or mobile application, and members are encouraged to review the policy periodically.